{"id":4156,"date":"2026-03-09T07:34:32","date_gmt":"2026-03-09T07:34:32","guid":{"rendered":"https:\/\/vigorhotelsolutions.com\/?p=4156"},"modified":"2026-03-09T07:36:38","modified_gmt":"2026-03-09T07:36:38","slug":"overbooking","status":"publish","type":"post","link":"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/","title":{"rendered":"Overbooking"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\n

The Problem<\/h3>\n\n\n\n

By Charles Tan<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

The hotel sells more rooms than are actually available<\/strong>, resulting in confirmed bookings that exceed the property’s room inventory.<\/p>\n

Causes<\/h3>\n

Overbooking often occurs due to operational or system issues such as:<\/p>\n

    \n
  • \n

    OTA platforms not syncing properly with the PMS (Property Management System)<\/strong><\/p>\n<\/li>\n

  • \n

    Delayed updates from the Channel Manager<\/strong><\/p>\n<\/li>\n

  • \n

    Duplicate manual bookings entered by the Reservation team<\/strong><\/p>\n<\/li>\n<\/ul>\n

    Solutions<\/h3>\n

    To prevent overbooking:<\/p>\n

      \n
    • \n

      Use a Channel Manager that synchronizes inventory in real time<\/strong> across all booking channels<\/p>\n<\/li>\n

    • \n

      Set a safety inventory buffer<\/strong>, keeping 2\u20133 rooms unavailable to absorb potential system delays<\/p>\n<\/li>\n

    • \n

      Review the Daily Pick-up Report every day<\/strong> to closely monitor reservations and room availability<\/p>\n<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      The Problem By Charles Tan The hotel sells more rooms than are actually available, resulting in confirmed bookings that exceed the property’s room inventory. Causes Overbooking often occurs due to operational or system issues such as: OTA platforms not syncing properly with the PMS (Property Management System) Delayed updates from the Channel Manager Duplicate manual […]<\/p>\n","protected":false},"author":1,"featured_media":4144,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,14],"tags":[],"class_list":["post-4156","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing","category-operations"],"yoast_head":"\nOverbooking - Vigor Hotel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Overbooking - Vigor Hotel\" \/>\n<meta property=\"og:description\" content=\"The Problem By Charles Tan The hotel sells more rooms than are actually available, resulting in confirmed bookings that exceed the property’s room inventory. Causes Overbooking often occurs due to operational or system issues such as: OTA platforms not syncing properly with the PMS (Property Management System) Delayed updates from the Channel Manager Duplicate manual […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/\" \/>\n<meta property=\"og:site_name\" content=\"Vigor Hotel\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-09T07:34:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-09T07:36:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/vigorhotelsolutions.com\/wp-content\/uploads\/2026\/03\/0699b3d2-4758-4ff3-bc19-286adc4bd7c3-683x1024.png\" \/>\n\t<meta property=\"og:image:width\" content=\"683\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/\",\"url\":\"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/\",\"name\":\"Overbooking - Vigor Hotel\",\"isPartOf\":{\"@id\":\"https:\/\/vigorhotelsolutions.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/vigorhotelsolutions.com\/wp-content\/uploads\/2026\/03\/0699b3d2-4758-4ff3-bc19-286adc4bd7c3.png\",\"datePublished\":\"2026-03-09T07:34:32+00:00\",\"dateModified\":\"2026-03-09T07:36:38+00:00\",\"author\":{\"@id\":\"https:\/\/vigorhotelsolutions.com\/#\/schema\/person\/2258cd4ceb3edf24ca5b2ea684d8367d\"},\"breadcrumb\":{\"@id\":\"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/#primaryimage\",\"url\":\"https:\/\/vigorhotelsolutions.com\/wp-content\/uploads\/2026\/03\/0699b3d2-4758-4ff3-bc19-286adc4bd7c3.png\",\"contentUrl\":\"https:\/\/vigorhotelsolutions.com\/wp-content\/uploads\/2026\/03\/0699b3d2-4758-4ff3-bc19-286adc4bd7c3.png\",\"width\":1024,\"height\":1536},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/vigorhotelsolutions.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Overbooking\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/vigorhotelsolutions.com\/#website\",\"url\":\"https:\/\/vigorhotelsolutions.com\/\",\"name\":\"Vigor Hotel\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/vigorhotelsolutions.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/vigorhotelsolutions.com\/#\/schema\/person\/2258cd4ceb3edf24ca5b2ea684d8367d\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/vigorhotelsolutions.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/f7fc63a4c2609132fc199677051a6d3544b8819cb189802b58fe675dd664ecf9?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/f7fc63a4c2609132fc199677051a6d3544b8819cb189802b58fe675dd664ecf9?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"sameAs\":[\"https:\/\/vigorhotelsolutions.com\"],\"url\":\"https:\/\/vigorhotelsolutions.com\/index.php\/author\/vigorhotels\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Overbooking - Vigor Hotel","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/","og_locale":"en_US","og_type":"article","og_title":"Overbooking - Vigor Hotel","og_description":"The Problem By Charles Tan The hotel sells more rooms than are actually available, resulting in confirmed bookings that exceed the property’s room inventory. Causes Overbooking often occurs due to operational or system issues such as: OTA platforms not syncing properly with the PMS (Property Management System) Delayed updates from the Channel Manager Duplicate manual […]","og_url":"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/","og_site_name":"Vigor Hotel","article_published_time":"2026-03-09T07:34:32+00:00","article_modified_time":"2026-03-09T07:36:38+00:00","og_image":[{"width":683,"height":1024,"url":"https:\/\/vigorhotelsolutions.com\/wp-content\/uploads\/2026\/03\/0699b3d2-4758-4ff3-bc19-286adc4bd7c3-683x1024.png","type":"image\/png"}],"author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/","url":"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/","name":"Overbooking - Vigor Hotel","isPartOf":{"@id":"https:\/\/vigorhotelsolutions.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/#primaryimage"},"image":{"@id":"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/#primaryimage"},"thumbnailUrl":"https:\/\/vigorhotelsolutions.com\/wp-content\/uploads\/2026\/03\/0699b3d2-4758-4ff3-bc19-286adc4bd7c3.png","datePublished":"2026-03-09T07:34:32+00:00","dateModified":"2026-03-09T07:36:38+00:00","author":{"@id":"https:\/\/vigorhotelsolutions.com\/#\/schema\/person\/2258cd4ceb3edf24ca5b2ea684d8367d"},"breadcrumb":{"@id":"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/#primaryimage","url":"https:\/\/vigorhotelsolutions.com\/wp-content\/uploads\/2026\/03\/0699b3d2-4758-4ff3-bc19-286adc4bd7c3.png","contentUrl":"https:\/\/vigorhotelsolutions.com\/wp-content\/uploads\/2026\/03\/0699b3d2-4758-4ff3-bc19-286adc4bd7c3.png","width":1024,"height":1536},{"@type":"BreadcrumbList","@id":"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/09\/overbooking\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/vigorhotelsolutions.com\/"},{"@type":"ListItem","position":2,"name":"Overbooking"}]},{"@type":"WebSite","@id":"https:\/\/vigorhotelsolutions.com\/#website","url":"https:\/\/vigorhotelsolutions.com\/","name":"Vigor Hotel","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/vigorhotelsolutions.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/vigorhotelsolutions.com\/#\/schema\/person\/2258cd4ceb3edf24ca5b2ea684d8367d","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/vigorhotelsolutions.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/f7fc63a4c2609132fc199677051a6d3544b8819cb189802b58fe675dd664ecf9?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/f7fc63a4c2609132fc199677051a6d3544b8819cb189802b58fe675dd664ecf9?s=96&d=mm&r=g","caption":"admin"},"sameAs":["https:\/\/vigorhotelsolutions.com"],"url":"https:\/\/vigorhotelsolutions.com\/index.php\/author\/vigorhotels\/"}]}},"jetpack_featured_media_url":"https:\/\/vigorhotelsolutions.com\/wp-content\/uploads\/2026\/03\/0699b3d2-4758-4ff3-bc19-286adc4bd7c3.png","_links":{"self":[{"href":"https:\/\/vigorhotelsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/4156","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vigorhotelsolutions.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vigorhotelsolutions.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vigorhotelsolutions.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vigorhotelsolutions.com\/index.php\/wp-json\/wp\/v2\/comments?post=4156"}],"version-history":[{"count":4,"href":"https:\/\/vigorhotelsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/4156\/revisions"}],"predecessor-version":[{"id":4162,"href":"https:\/\/vigorhotelsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/4156\/revisions\/4162"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vigorhotelsolutions.com\/index.php\/wp-json\/wp\/v2\/media\/4144"}],"wp:attachment":[{"href":"https:\/\/vigorhotelsolutions.com\/index.php\/wp-json\/wp\/v2\/media?parent=4156"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vigorhotelsolutions.com\/index.php\/wp-json\/wp\/v2\/categories?post=4156"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vigorhotelsolutions.com\/index.php\/wp-json\/wp\/v2\/tags?post=4156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}