{"id":4024,"date":"2026-03-05T04:01:06","date_gmt":"2026-03-05T04:01:06","guid":{"rendered":"https:\/\/vigorhotelsolutions.com\/?p=4024"},"modified":"2026-03-05T04:02:40","modified_gmt":"2026-03-05T04:02:40","slug":"the-vigor-diagnostic-indicators","status":"publish","type":"post","link":"https:\/\/vigorhotelsolutions.com\/index.php\/2026\/03\/05\/the-vigor-diagnostic-indicators\/","title":{"rendered":"The VIGOR Diagnostic Indicators"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4024\" class=\"elementor elementor-4024\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35e3fae e-flex e-con-boxed e-con e-parent\" data-id=\"35e3fae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f8c68ec elementor-widget elementor-widget-text-editor\" data-id=\"6f8c68ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">By Charles tan<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3af6197 e-flex e-con-boxed e-con e-parent\" data-id=\"3af6197\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a1f9ac6 elementor-widget elementor-widget-text-editor\" data-id=\"a1f9ac6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1690\" data-end=\"1755\">To measure whether control has become counterproductive, monitor:<\/p>\n<ul data-start=\"1757\" data-end=\"1990\">\n<li data-start=\"1757\" data-end=\"1809\">\n<p data-start=\"1759\" data-end=\"1809\"><strong data-start=\"1759\" data-end=\"1781\">Decision Lead Time<\/strong> (proposal \u2192 approval cycle)<\/p>\n<\/li>\n<li data-start=\"1810\" data-end=\"1892\">\n<p data-start=\"1812\" data-end=\"1892\"><strong data-start=\"1812\" data-end=\"1840\">Delegated Decision Ratio<\/strong> (% of operational decisions resolved at team level)<\/p>\n<\/li>\n<li data-start=\"1893\" data-end=\"1915\">\n<p data-start=\"1895\" data-end=\"1915\"><strong data-start=\"1895\" data-end=\"1915\">Rework Frequency<\/strong><\/p>\n<\/li>\n<li data-start=\"1916\" data-end=\"1956\">\n<p data-start=\"1918\" data-end=\"1956\"><strong data-start=\"1918\" data-end=\"1956\">Employee Net Promoter Score (eNPS)<\/strong><\/p>\n<\/li>\n<li data-start=\"1957\" data-end=\"1990\">\n<p data-start=\"1959\" data-end=\"1990\"><strong data-start=\"1959\" data-end=\"1990\">Project Cycle Time Variance<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1992\" data-end=\"2069\">What gets measured becomes visible.<br data-start=\"2027\" data-end=\"2030\" \/>What becomes visible can be redesigned.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>By Charles tan To measure whether control has become counterproductive, monitor: Decision Lead Time (proposal \u2192 approval cycle) Delegated Decision Ratio (% of operational decisions resolved at team level) Rework Frequency Employee Net Promoter Score (eNPS) Project Cycle Time Variance What gets measured becomes visible.What becomes visible can be redesigned.<\/p>\n","protected":false},"author":1,"featured_media":4025,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,14],"tags":[],"class_list":["post-4024","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing","category-operations"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - 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